Archive for August, 2014

Testing the New AskAway Website

Friday, August 15th, 2014

We are seeking volunteers — service providers and local coordinators — to assist with user experience testing of an updated AskAway staff portal. Participation should take around 20 minutes, and involves navigating to a number of pages on the website and completing a survey. Responses will help us to make pages easier to find and the website more useful and functional for those who use it.

If you’re interested in participating, please send an email to the AskAway Admin Centre, and we will send you a link to the questionnaire. We hope for all participants to complete the survey by Tuesday, August 26th.

Background

The current AskAway website is powered by Drupal 6, a content management system that has served us well, but is getting increasingly out-of-date. As Ask AskAway has matured, more information and content have been added to the site, while the underlying architecture remained unchanged. An upgrade to Drupal 7 gives us access to features that make it easier to administer, more efficient, and allow us to host more of the site functions locally.

The AskAway website will soon be migrated to a new server, which provides the opportunity to not just upgrade its backbone, but to rebuild it from the ground up. This means a reorganization of the staff menu, harmonizing some of the pages, splitting others apart, and attempting to make things simpler. The look and feel will not change much, but it will (hopefully) be easier to use.

We’re running this user experience test in order to ensure that the new staff site serves the needs of all its users. For that reason, we’re seeking a range of user types to participate. Your input will have a direct impact on the website’s launch. Please get in touch if you want to participate.

We plan to launch the new website before the start of the Fall term.