Archive for April, 2007

AskAway Brown-bag lunch: Netiquette and Online Communication: Roundtable Discussion

Thursday, April 26th, 2007

AskAway Brown-Bag lunches are back!
Our first brown-bag lunch of the summer is going to be a little different. We will be having a “roundtable discussion” about netiquette, online communication, and dealing with difficult patrons.
Everyone is invited to bring their questions, answers, suggestions, and workarounds.
If you are able to bring a microphone, please do so – I will be available from 12:00 onwards to assist with audio setup.
Here is some additional information on setting up a microphone:
Macromedia Breeze Meeting QuickStart Guide
-View the Broadcasting Audio module
-A pause button exists on the bottom left of the video
-(Other modules are irrelevant)
If you are unable to bring a microphone, you can still participate using the chat pod.
The discussion will take place Monday, May 7th, 12:15 to 12:45. A recording will be made for those unable to attend at that time.
An email has been sent to the listservs which includes the links to the presentations. If you have not received this email, please let me know at: nikib(at)eln(dot)bc(dot)ca
For more information, including system requirements and FAQs, visit:
Mac Users: if you are borrowing a headset, USB headsets are more stable than the ones with the pink and green connectors.
If you have any suggestions for future topics, or would like to present a topic, please email: nikib(at)eln(dot)bc(dot)ca

AskAway: Stories Contest: Deadline: Midnight on Thursday April 19th

Wednesday, April 18th, 2007

Tell Us Your AskAway Stories! Win a Prize!

Do you have a funny/weird/feel-good story about an experience you’ve had on AskAway? Want to share it with other AskAwayers? Submit your story to the AskAway Stories Contest for your chance to win a fabulous prize (USB headset, anyone?) and untold AskAway fame. Runner-up and first-place winners will be selected from the public library entries and from the post-secondary library entries. Winning entries will be announced and read out during the AskAway reception at the BC Library Conference.
Email your entry (no more than 200 words) to Sunni <> by midnight on Thursday, April 19th.

Askaway: recording of Gerontology Resources presentation

Wednesday, April 11th, 2007

A recording of the presentation:

Gerontology Resources

is now available on the Askaway portal:
To view the recording, you will need a browser that has the Flash Player plugin, and a pair of headphones or speakers.
Thanks very much to Nina Smart of SFU for her time and effort in creating this presentation!
Niki Baumann
Virtual Reference Librarian
BC Electronic Library Network

New Consortium-Wide Scripts Added

Tuesday, April 10th, 2007

The following scripts have been added to the available consortium-wide scripts:
TechTrouble – Refresh browser
It looks like you are disconnecting from this chat session. If this is not your intention, please click the Refresh button on your browser.
TechTrouble – Returned from Refresh browser error
Thanks for coming back to Askaway! If the same technical problem occurs again, please try refreshing your browser.
Full Text Access
In this database, if you want to access the full text of an article, click on the Where Can I Get This? link to see if your library has a subscription.
Full Text Access – UBC
In this database, if you want to access the full text of an article, click on the orange UBC eLink button
The new TechTrouble scripts are to be used when the yellow diamond and/or red circle appear to the left of the patron name, without explanation.
Niki Baumann
Virtual Reference Librarian


Tuesday, April 10th, 2007

On behalf of the Academic Librarians in Public Service (ALPS) Awards Committee, I am pleased to inform you that the 2007 ALPS Award goes to the AskAway Online Reference Service – Participating Academic Librarians, Planning Committee and Supporters.
To quote from the letter of nomination, “AskAway is exemplary of the phenomenal power librarians bring to academia when they work together, leveraging the abilities of every institution from the smallest to the largest. To have pulled it off in so short a time is truly phenomenal and speaks of the experience and success which we as ELN members have achieved working together.”
The awards presentation and celebration will take place during the BCLA conference on Friday, April 20, 7pm – midnight at the Burnaby Art Gallery (following the AskAway reception).
Colleen Bell

Colleen Bell, MLIS
Information Literacy and Outreach Services Librarian
University College of the Fraser Valley
33844 King Rd * Abbotsford, BC * V2S 7M8
(604) 504-7441 x4396 (v) * (604) 853-0796 (f) *