Archive for March, 2007

February Statistics

Friday, March 30th, 2007

Service-wide statistics for February are available on the For Local Admins tab of the Librarian’s Portal.
Busiest day: Monday, February 5 with 91 calls
Slowest day: Sunday, February 18 with 17 calls
Busiest hour: 12:00 – 1:00 PM on Monday, Feb 5 with 18 calls!
– Sunni

Okanagan website OK

Friday, March 23rd, 2007

Okanagan College website service has been restored.

New Consortium-Wide Scripts Added

Sunday, March 18th, 2007

The following scripts have been added to the available consortium-wide scripts:
TechTrouble – Anticipated
I am going to [describe action here], which may break our chat session. If we are disconnected, please come back to Askaway.
TechTrouble – Pushing PDF
The following page contains a link to a PDF. Please cut and paste the following address to a new window, then click the link to open the PDF. PDFs often break the chat window.
TechTrouble – Cookie Error
That error message sometimes occurs because we are in this chat window. Please open a new window, and try entering the database again.
Note that TechTrouble – Anticipated must be modified to suit the specific situation before it is sent to the patron.
Use TechTrouble – Cookie Error when the patron reports one of these error messages:

  • It says cookie is not enabled…
  • “This is cookie.htm from the doc subdirectory”

Niki Baumann
Virtual Reference Librarian

Askaway Brown-bag lunch schedule – UVic, Blogs/RSS, Gerontology

Wednesday, March 14th, 2007

Here is the schedule for the next three weeks of Askaway Brown-bag lunch presentations!

Tuesday, March 20th:

Orientation to the UVic Website

Presented by Ophelia Ma of UVic

Monday, March 26th:

Blog/RSS Readers

Presented by Niki Baumann of Askaway/ELN

Monday, April 2nd:

Gerontology Resources

Presented by Nina Smart of SFU
All presentations will begin at 12:15. Each session will open at 12:00 to allow participants time to check their audio equipment.
An email has been sent to the listservs which includes the links to the presentations. If you have not received this email, please let me know at: nikib(at)eln(dot)bc(dot)ca
For more information, including system requirementsand FAQs, visit:
Niki Baumann
Virtual Reference Librarian
BC Electronic Library Network

Askaway: recording of brown-bag lunch: How to Search PubMed

Wednesday, March 14th, 2007

A recording of the Askaway Brown-bag lunch presentation:

How to Search PubMed

is now available on the Askaway portal:
A powerpoint handout and a word doc PubMed tutorial are also available. The powerpoint handout is the one mentioned in the presentation – please download it from the portal webpage and not from inside the recording.
To view the recordings, you will need a browser that has the Flash Player plugin, and a pair of headphones or speakers.
Thanks very much to Sally Taylor of UBC for her time and effort in creating this presentation!
Niki Baumann
Virtual Reference Librarian
BC Electronic Library Network