Archive for February, 2007

Brown-bag lunch: Religious Studies Resources

Monday, February 26th, 2007

Want to learn more about resources for Religious Studies?
Askaway’s sixth brown-bag lunch session will be on the topic: Religious Studies Reference, presented by William Badke of Trinity Western University.
It will take place Monday, March 5th, from 12:15-12:45.
The session will open at 12:00 to allow participants time to check their audio equipment.
For more information, including system requirements and FAQs, visit:
http://www.eln.bc.ca/vr_portal/prodevelopment.html#participants
An email has been sent to the listservs which includes the link to the session. If you have not received this email, please let me know at:
nikib(at)eln(dot)bc(dot)ca
Niki Baumann
Virtual Reference Librarian
BC Electronic Library Network
nikib(at)eln(dot)bc(dot)ca

Stats for January

Wednesday, February 21st, 2007

A spreadsheet with detailed service-wide statistics for January is available on the For Local Admins tab of the Portal.
Busiest day: Monday, January 29 with 81 calls
Busiest hour: Monday, January 22 11:00-12:00 with 16 calls
Slowest days: Saturday, January 20 & Friday, January 26 with 23 calls each

Brown-bag lunch: Orientation to the SFU Library Website

Tuesday, February 20th, 2007

Unfamiliar with the SFU Library Website?
Askaway’s fifth brown-bag lunch session will be on the
topic: Orientation to the SFU Library Website, presented
by Sandra Wong of SFU Library
It will take place Wednesday, February 28th, from 12:15-12:45.
The session will open at 12:00 to allow participants
time to check their audio equipment.
For more information, including system requirements
and FAQs, visit:
http://www.eln.bc.ca/vr_portal/prodevelopment.html#participants
An email has been sent to the listservs which includes the link to the session. If you have not received this email, please let me know at:
nikib(at)eln(dot)bc(dot)ca
Niki Baumann
Virtual Reference Librarian
BC Electronic Library Network
nikib(at)eln(dot)bc(dot)ca

Recording of ‘MyQuestionPoint and Ask’ now available

Tuesday, February 20th, 2007

Thanks to Sunni for her presentation:
MyQuestionPoint and Ask.
Sunni demonstrated how to access transcripts
and create your own scripts and URLs.
A recording was made of this presentation,
which can be accessed via the following website:
http://www.eln.bc.ca/vr_portal/prodevelopment.html
To view the recordings, you will need a browser that
has the Flash Player plugin, and a pair of headphones
or speakers.
Niki Baumann
Virtual Reference Librarian
BC Electronic Library Network
nikib(at)eln(dot)bc(dot)ca

New Shared Script

Monday, February 19th, 2007

At the request of a service provider, we’ve added a new script to our arsenal: Begin – Transcript. The scripts reads:

Don’t worry about writing all this information down. At the end of our session you’ll have the option of receiving a transcript of our conversation, along with all the URLs we visited.

Use this script early on in your session to remind patrons that they can receive the transcript by email. Please let us know if you have other suggestions for shared scripts.
-Sunni sunnin@eln.bc.ca
BC ELN